“WhatsApp has been bombarding users for months with aggressive and persistent pop-up messages to force them to accept its new terms of use and privacy policy,” said BEUC Director General Monique Goyens. The consumer organisations point to the built-in notifications that the messaging app has been sending to its users, asking them to accept its updated privacy policy. The European Consumer Organisation (BEUC) and eight of its members filed a complaint against WhatsApp on Monday (12 July) for “unfairly pressuring users to accept its new policies”, according to an official statement. Several consumer organisations have launched a complaint against WhatsApp, accusing the messaging app of unduly pressuring users to accept its new privacy policy without explaining its consequences for personal data.
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